Frequently Asked Questions About Brendan Mooney Psychologist
How do I book an appointment?
You can book an appointment by phoning us on 0421 840 976 or via our Contact Form. Online bookings are also available to existing adult clients who have had an appointment with Brendan within the past 12 months.
Where is the clinic?
Brendan Mooney Psychology is located at 42 Hunter Street Lismore New South Wales 2480. For a street view of the clinic and other photos click here. Facilities include undercover parking, street parking and wheelchair access.
Is this a crisis counselling service?
Brendan Mooney Psychology is not a crisis counselling service. If you are in a crisis, please contact your emergency services or local hospital for immediate assistance. In addition, for mental health services click here.
When is the clinic open?
The clinic is open on Mondays, Tuesdays, Thursdays, Fridays and Saturday mornings. Appointments are scheduled on week days from 8am till 5pm and Saturdays 9am till 1pm.
Who does Brendan see?
Brendan offers counselling to adults, couples, adolescents, and children. He also offers coaching services for businesses and corporations including workplace seminars and presentations.
What services is Brendan a registered provider for?
Brendan is a registered provider for Medicare, Comprehensive Third Party (CTP), Workers Compensation, Lifetime Care, NDIS, DVA and private health insurance companies.
Are phone or online appointments available?
Face-to-face, phone or online appointments are available.
How long are the appointments?
Appointments are approximately 50 minutes in duration.
Is there off-street parking?
Yes there is ample undercover off-street parking available. Parking is also available on the street.
Does the clinic have wheelchair access?
Yes the clinic has wheelchair access both to the clinic rooms and the amenities.
What are your appointment fees?
Please contact us for advice on fees.
Do you have EFTPOS and rebate facilities?
Yes EFTPOS facilities are available as well as on the spot claiming for Medicare and private health insurance rebates.
Do you bulk-bill?
No we are not a bulk-billing practice.
Is there a cancellation policy?
A cancellation fee of $50 applies: if you give us less than 24 hours notice of a cancellation, and this occurs twice or more times (conditions apply). We understand that unforeseen circumstances can occur which prevents being able to give adequate notice, such as sudden sickness or emergency. If this occurs please let our reception staff know as soon as possible of your situation.
Do you offer after-hours appointments?
Brendan does not offer after-hours appointments. Appointments are scheduled on week days from 8am till 5pm and Saturdays 9am till 1pm. If you are in a crisis, please contact your emergency services or local hospital for immediate assistance. In addition, for mental health services click here.
What therapeutic approaches does Brendan use?
Brendan uses evidence-based therapeutic approaches including Cognitive Behaviour Therapy (CBT), Dialectical Behaviour Therapy (DBT), Schema Therapy, Compassion Focused Therapy (CFT) and Gottman Method Couples Therapy.
Does Brendan provide educational material in the appointments?
Brendan regularly provides evidence-based Information Sheets to support education and treatment of many emotional and behavioural difficulties such as anxiety and depression. These Information Sheets are sourced from the Australian Psychological Society (APS) and the Government of Western Australia Centre for Clinical Interventions (CCI).
Does Brendan make referrals to other services?
Throughout the course of the psychology service, a referral to another health service may be recommended (e.g. a General Practitioner or Psychiatrist). All referrals made are to evidence-based modalities only.
Is Brendan a member of his professional body?
Brendan is a Member of the Australian Psychological Society (APS) and a Member of the Australian and New Zealand Mental Health Association (ANZMH).
What qualifications and training does Brendan have?
To become a fully registered Psychologist a person must undertake an undergraduate degree, an Honours degree and at least two years of practical, supervised experience as a Provisional Psychologist which may also include postgraduate university education. Brendan is a fully registered Psychologist.
Has this business received any awards?
Brendan Mooney Psychology has been the recipient of several awards such as Outstanding Community-Focused Psychologist (NSW) at the Corporate Vision Small Business Awards 2021 and Outstanding Psychology Services Provider in Australasia at the Enablement Awards 2019.
Do I need to attend my child’s appointments?
Clients under 18 years of age have at least one parent or carer present at all times for their appointments.
Is Brendan on social media or have a blog?
Yes Brendan is on YouTube, Facebook, LinkedIn and Instagram. Brendan's blog can be found here, his podcast website is here and his Medium account can be found here. To view his professional profile click on therapy route, HealthEngine, Whitecoat, Google Business, Yellow Pages, True Local, healthdirect, SuperPages, Local Search, Whereis, Disability Support Guide, Yelp, BrandYourself and HealthKit.
Does Brendan work in other parts of Australia or internationally?
Yes whilst Brendan is based in Lismore New South Wales he offers online psychology services worldwide and travels nationally and internationally for workplace seminars and presentations.
Does Brendan undertake research?
Brendan presents on a variety of topics related to psychology at national and international conferences and publishes research in peer-reviewed journals such as the Journal of Applied Neuropsychology.
Does Brendan do volunteer work?
Brendan participates in regular volunteer work for several community organisations (e.g. Acquired Brain Injury unit).
Does Brendan practice any other modalities besides psychology?
No Brendan only practices the modality of psychology.
Does Brendan do any hands-on therapeutic techniques in his appointments?
Brendan practices psychology only which involves no hands-on therapeutic techniques.
Is my personal information secure?
All reasonable steps are taken to ensure your personal information is stored securely and protected from misuse and loss from unauthorised access, modification or disclosure. For more information refer to our Privacy Policy.
What does conflict of interest mean?
Conflicts of interest occur in certain circumstances, such as when a psychologist has a multiple relationship with a client (e.g. the psychologist attends the same sporting club as their client) and/or when clients have, or have had, a relationship with each other (e.g. family members) and they both want to individually see the same psychologist. Other circumstances may apply to when a conflict of interest is likely to occur in the future.
A conflict of interest may impair a psychologist’s ability to remain ethical and impartial in their provision of psychology services. Confidentiality laws in Australia are tightly regulated to maintain the safety and security of all clients and as such we may not be able to disclose any details about what a particular conflict of interest is, other than to state that there is a conflict of interest or potential conflict of interest.
If Brendan is unable to provide psychological services to you due to a conflict of interest or potential conflict of interest, we recommend you book an appointment with your GP to be referred to another psychologist. If you are experiencing a crisis you can phone the Mental Health Access Line on 1800 011 511 or contact your emergency services or local hospital for immediate assistance. For additional mental health services you can visit our resources page here.
If you have another question please contact us on 0421 840 976 or via our Contact Form.
You can book an appointment by phoning us on 0421 840 976 or via our Contact Form. Online bookings are also available to existing adult clients who have had an appointment with Brendan within the past 12 months.
Where is the clinic?
Brendan Mooney Psychology is located at 42 Hunter Street Lismore New South Wales 2480. For a street view of the clinic and other photos click here. Facilities include undercover parking, street parking and wheelchair access.
Is this a crisis counselling service?
Brendan Mooney Psychology is not a crisis counselling service. If you are in a crisis, please contact your emergency services or local hospital for immediate assistance. In addition, for mental health services click here.
When is the clinic open?
The clinic is open on Mondays, Tuesdays, Thursdays, Fridays and Saturday mornings. Appointments are scheduled on week days from 8am till 5pm and Saturdays 9am till 1pm.
Who does Brendan see?
Brendan offers counselling to adults, couples, adolescents, and children. He also offers coaching services for businesses and corporations including workplace seminars and presentations.
What services is Brendan a registered provider for?
Brendan is a registered provider for Medicare, Comprehensive Third Party (CTP), Workers Compensation, Lifetime Care, NDIS, DVA and private health insurance companies.
Are phone or online appointments available?
Face-to-face, phone or online appointments are available.
How long are the appointments?
Appointments are approximately 50 minutes in duration.
Is there off-street parking?
Yes there is ample undercover off-street parking available. Parking is also available on the street.
Does the clinic have wheelchair access?
Yes the clinic has wheelchair access both to the clinic rooms and the amenities.
What are your appointment fees?
Please contact us for advice on fees.
Do you have EFTPOS and rebate facilities?
Yes EFTPOS facilities are available as well as on the spot claiming for Medicare and private health insurance rebates.
Do you bulk-bill?
No we are not a bulk-billing practice.
Is there a cancellation policy?
A cancellation fee of $50 applies: if you give us less than 24 hours notice of a cancellation, and this occurs twice or more times (conditions apply). We understand that unforeseen circumstances can occur which prevents being able to give adequate notice, such as sudden sickness or emergency. If this occurs please let our reception staff know as soon as possible of your situation.
Do you offer after-hours appointments?
Brendan does not offer after-hours appointments. Appointments are scheduled on week days from 8am till 5pm and Saturdays 9am till 1pm. If you are in a crisis, please contact your emergency services or local hospital for immediate assistance. In addition, for mental health services click here.
What therapeutic approaches does Brendan use?
Brendan uses evidence-based therapeutic approaches including Cognitive Behaviour Therapy (CBT), Dialectical Behaviour Therapy (DBT), Schema Therapy, Compassion Focused Therapy (CFT) and Gottman Method Couples Therapy.
Does Brendan provide educational material in the appointments?
Brendan regularly provides evidence-based Information Sheets to support education and treatment of many emotional and behavioural difficulties such as anxiety and depression. These Information Sheets are sourced from the Australian Psychological Society (APS) and the Government of Western Australia Centre for Clinical Interventions (CCI).
Does Brendan make referrals to other services?
Throughout the course of the psychology service, a referral to another health service may be recommended (e.g. a General Practitioner or Psychiatrist). All referrals made are to evidence-based modalities only.
Is Brendan a member of his professional body?
Brendan is a Member of the Australian Psychological Society (APS) and a Member of the Australian and New Zealand Mental Health Association (ANZMH).
What qualifications and training does Brendan have?
To become a fully registered Psychologist a person must undertake an undergraduate degree, an Honours degree and at least two years of practical, supervised experience as a Provisional Psychologist which may also include postgraduate university education. Brendan is a fully registered Psychologist.
Has this business received any awards?
Brendan Mooney Psychology has been the recipient of several awards such as Outstanding Community-Focused Psychologist (NSW) at the Corporate Vision Small Business Awards 2021 and Outstanding Psychology Services Provider in Australasia at the Enablement Awards 2019.
Do I need to attend my child’s appointments?
Clients under 18 years of age have at least one parent or carer present at all times for their appointments.
Is Brendan on social media or have a blog?
Yes Brendan is on YouTube, Facebook, LinkedIn and Instagram. Brendan's blog can be found here, his podcast website is here and his Medium account can be found here. To view his professional profile click on therapy route, HealthEngine, Whitecoat, Google Business, Yellow Pages, True Local, healthdirect, SuperPages, Local Search, Whereis, Disability Support Guide, Yelp, BrandYourself and HealthKit.
Does Brendan work in other parts of Australia or internationally?
Yes whilst Brendan is based in Lismore New South Wales he offers online psychology services worldwide and travels nationally and internationally for workplace seminars and presentations.
Does Brendan undertake research?
Brendan presents on a variety of topics related to psychology at national and international conferences and publishes research in peer-reviewed journals such as the Journal of Applied Neuropsychology.
Does Brendan do volunteer work?
Brendan participates in regular volunteer work for several community organisations (e.g. Acquired Brain Injury unit).
Does Brendan practice any other modalities besides psychology?
No Brendan only practices the modality of psychology.
Does Brendan do any hands-on therapeutic techniques in his appointments?
Brendan practices psychology only which involves no hands-on therapeutic techniques.
Is my personal information secure?
All reasonable steps are taken to ensure your personal information is stored securely and protected from misuse and loss from unauthorised access, modification or disclosure. For more information refer to our Privacy Policy.
What does conflict of interest mean?
Conflicts of interest occur in certain circumstances, such as when a psychologist has a multiple relationship with a client (e.g. the psychologist attends the same sporting club as their client) and/or when clients have, or have had, a relationship with each other (e.g. family members) and they both want to individually see the same psychologist. Other circumstances may apply to when a conflict of interest is likely to occur in the future.
A conflict of interest may impair a psychologist’s ability to remain ethical and impartial in their provision of psychology services. Confidentiality laws in Australia are tightly regulated to maintain the safety and security of all clients and as such we may not be able to disclose any details about what a particular conflict of interest is, other than to state that there is a conflict of interest or potential conflict of interest.
If Brendan is unable to provide psychological services to you due to a conflict of interest or potential conflict of interest, we recommend you book an appointment with your GP to be referred to another psychologist. If you are experiencing a crisis you can phone the Mental Health Access Line on 1800 011 511 or contact your emergency services or local hospital for immediate assistance. For additional mental health services you can visit our resources page here.
If you have another question please contact us on 0421 840 976 or via our Contact Form.
